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'Unspecified' value is displayed in the MultiQD field in VMware Service Manager 9.x (2009633)

Symptoms

  • When you are adding a MultiQD Group field to a screen (IPK or Workflow Groups), navigate off-screen and then returning causes Unspecified or REF = 0 group to be displayed.
  • Unspecified value is displayed in the MultiQD field of a request
  • Unspecified value is displayed after taking action on a request.
  • When entering an empty string into a MultiQD, navigating off-screen and then returning results in the value Unspecified to be displayed.
 
 

Cause

This issue is caused by the incorrect rendering of a text field for the group name.

Resolution

This issue is resolved by VMware Service Manager 9.x RP10. Download this patch from the VMware Download Center.

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