Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Installing VMware Tools in a Windows 2000 virtual machine fails with the error: Microsoft Runtime DLLs cannot be installed on this Operating System. Please see Microsoft KB835732 (2007120)

Symptoms

  • Cannot install VMware Tools in a Windows 2000 virtual machine
  • Installing VMware Tools in a Windows 2000 virtual machine fails
  • You see the error:

    Microsoft Runtime DLLs cannot be installed on this Operating System. Please see Microsoft KB835732

Resolution

To resolve this issue, you must install the Microsoft Security update MS04-011.
 
Note: Ensure to install the security update directly within the Windows 2000 virtual machine.
 
To download the security update, see Security Update for Windows 2000 (KB835732).
 
Note: The preceding links were correct as of September 23, 2011. If you find a link is broken, provide feedback and a VMware employee will update the link.

Tags

install-vmware-tools-fails

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 59 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 59 Ratings
Actions
KB: