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Creating a quiesced snapshot of a Window 2008 R2 virtual machine generates Event IDs 57, 137, or 12289 (2006849)

Symptoms

When using the new version of VMware Tools in ESXi/ESX 4.1 Update 1 or Update 2 or ESXi 5.x, you may experience these symptoms:
  • When a quiesced snapshot is created on a Windows 2008 R2 virtual machine, duplicate disks are created within the virtual machine
  • The Event Viewer within the virtual machine displays one or more of these events:

    • Event ID 57 NTFS Warning
      The system failed to flush data to the transaction log. Corruption may occur.
    • Event ID: 137 NTFS Error
      The default transaction resource manager on volume \\?\Volume{806289e8-6088-11e0-a168-005056ae003d} encountered a non-retryable error and could not start. The data contains the error code.
    • Event ID: 12289 VSS Error
      Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 00000000000004A0,0x00560000,0000000000000000,0,0000000000353B50,4096,[0]). hr = 0x80070001, Incorrect function.

Resolution

This is a known issue. The events are harmless and can be safely ignored.

This table provides more information about the events:

Event Description
Event ID 57 NTFS Warning This is misleading as no actual corruption occurs. The volume is actually read-only, so these operations fail and no modifications are made to the volume.
Event ID: 137 NTFS Error The NTFS filesystem sees the volume as read-write. The volume is actually read-only so these operations fail and no modifications are made to the volume.
Event ID: 12289 VSS Error This message is benign. This occurs when the virtual machine drives are queried to determine which are eligible for snapshots, and the floppy drive is not eligible.

Additional Information

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Update History

07/16/2012 - Added ESX/ESXi 4.1 Update 2 and ESXi 5.0 in Symptoms and Products sections 08/20/2012 - Added information about Event IDs 02/06/2013 - Added ESXi 5.1

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