Knowledge Base

License Keys page

From this page, you can:

• Select folders and products to view license key details. See Viewing license keys in this article for more information.
  
  
• Select an option in the I want to dropdown to combine, divide, downgrade, move, or upgrade license keys. For more information, see:
  • Combining license keys in My VMware (2006973)
  • Dividing license keys in My VMware (2006972)
  • Downgrading license keys in My VMware (2006975)
  • Moving license keys in My VMware (2006971)
  • Upgrading license keys in My VMware (2006974)
    
    
• Create, delete, find, move, and rename folders. For more information, see Folder management in My VMware (2011222).
  
  
• Export folder data to a CSV file. For more information, see Exporting data to a CSV file in My VMware (2045109).

Viewing license keys

1. Log in to My VMware.
2. Select License Keys from the Quick Links menu.
3. If you are associated with multiple accounts, choose the appropriate account from the dropdown at the top of the page:
   
   
   
   
4. Select one or more license key folders.
   
   Notes:
   • Select All selects all folders and sub-folders.
   • Only folders to which you have access appear. If a folder is grayed out, you do not have access to that folder, but you have do have access to one or more subfolders under that parent folder. If you do not see a folder you were expecting to see, ask your Super User or Procurement Contact to add you to the folder. For more information, see Adding and removing users in My VMware (2016235) and Super Users and Procurement Contacts in My VMware (2011011).
     
     
5. The products contained in those folders display in the right pane. Select a product to view the license keys.
6. Select a license key to view support and order information and to view the license key history.
7. If you have a large number of products or license keys, you can click Filter and to narrow your choices. You can filter by:
   • Product Name
   • License Key
   • Order Date
   • Order Number
   • Contract Number
   • Contract End Date
   • Custom labels
   • Notes

   Note: To remove the filter, click Reset.

For information on adding notes and custom labels to a license key, see Adding notes and custom labels to license keys in My VMware (2032145).

Viewing VI3 license keys

1. Log in to My VMware.
2. Select License Keys from the Quick Links menu.
3. Click Launch VI3 License Portal.

If you cannot access the VI3 License Portal, file a Support Request. For more information, see Filing a Support Request in My VMware (2006985).