Knowledge Base

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ESX/ESXi 4.1 host fails with a purple diagnostic screen: #PF Exception 14 mentioning DVFilterSocketAcceptTcpip and vmk_accept (2004893)
Symptoms
An ESX or ESXi 4.1 host, with vShield or a third-party vSphere integrated firewall product, fails with a purple diagnostic screen similar to:
@BlueScreen: #PF Exception 14 in world wwww:worldname IP 0xNNNNNNNNN addr 0x0
0xNNNNNNNNN:[0xNNNNNNNNN]vmk_accept@esx:nover+0x1c4
0xNNNNNNNNN:[0xNNNNNNNNN]DVFilterSocketAcceptTcpip@com.vmware.vmkapi:v1_1_0_0+0x57
0xNNNNNNNNN:[0xNNNNNNNNN]DVFilterCommAcceptInt@com.vmware.vmkapi:v1_1_0_0+0x72
0xNNNNNNNNN:[0xNNNNNNNNN]Timer_BHHandler@vmkernel:nover+0x203
0xNNNNNNNNN:[0xNNNNNNNNN]BH_CheckTimers@vmkernel:nover+0x1d
0xNNNNNNNNN:[0xNNNNNNNNN]CpuSchedIdleLoopInt@vmkernel:nover+0x831
0xNNNNNNNNN:[0xNNNNNNNNN]CpuSched_IdleLoop@vmkernel:nover+0x15
0xNNNNNNNNN:[0xNNNNNNNNN]Init_SlaveIdle@vmkernel:nover+0x11e
0xNNNNNNNNN:[0xNNNNNNNNN]SMPSlaveIdle@vmkernel:nover+0x45f
Purpose
Resolution
To resolve this issue, download and install vSphere 4.1 Update 2.
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Tags
purple-diagnostic-screen
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