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Enabling Single Sign On with Anonymous Access to the Customer Portal (2004545)
This article provides information on how to set up VMware Service Manager to allow Single Sign On and Anonymous Access to the customer portal.
To set up Single Sign On with Anonymous Access to the customer portal for IIS6 in VMware Service Manager:
- Right-click on your VMware Service Manager or Default Web Site and click New > Virtual Directory.
- In the Virtual Directory Creation Wizard, type a new name for your VMware Service Manager site in the Alias field.
Note: This is the address your anonymous users reference.
- Keep all default settings and click Next.
- Right-click the new virtual directory and click Properties.
- On the Virtual Directory tab, deselect Index this Resource and Create an Application.
- Set execution permissions to Scripts Only, and set the Application Pool to your system's application pool.
- On the Virtual Directory tab, click Create to create an application. The name of this new application must be the same as the new virtual directory you named in Step 2.
- On the Virtual Directory tab, deselect Index this Resource, set execution permissions to Script Only, and set the Application Pool to your system's application pool.
- On the directory Security tab, and set Authentication and Access Control to Anonymous Access.
- Click OK, and click OK again to save all settings.
- Restart IIS6.
Note: For more information on how to set up Single Sign on for VMware Service Manager, see VMware Service Manager Documents.
To set up Single Sign On with Anonymous Access to the customer portal for IIS7 in VMware Service Manager:
- Click on VMware Service Manager or Default Web Site and click View Virtual Directories from the Actions pane on the right side of the window.
- Click Add Virtual Directory in the Actions pane.
- Create an alias for your anonymous users.
- Set the Physical Path to the same directory as your default system, and click OK.
- Right-click on the new virtual directory and click Convert to Application.
- On the Add Applications screen, change the Application Pool to the same Application Pool that your VMware Service Manager uses. Do not change other default settings.
- Click OK, and click OK again to save settings.
- Click on the new virtual directory in IIS7.
- Click on Authentication.
- Verify that Anonymous Authentication is enabled, and that Windows Authentication is disabled.
- Restart IIS7.
This article is based on default configurations of IIS6 and IIS7 in Windows 2003 and Windows 2008 servers. In some cases, the steps above may not work, or may be impacted by customized configurations of IIS6/IIS7 or security settings. If you experience problems completing the steps outlined in the resolution, please submit a Service Request for the VMware Service Manager support team.
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