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Unable to download MKS plug-in in Firefox 4.0 and 5.0 (2004238)

Details

The Lab Manger server must have a built-in object certificate to successfully download the VMware Remote MKS plug-in in Firefox 4.0 and 5.0. You must ensure that the SSL certificate is from a trusted certificate authority. If you do not install an SSL certificate, VMware generates one. However, this certificate prevents Firefox from downloading the MKS plug-in from the Lab Manager server.

Solution

Configure the vCenter Lab Manger server with an SSL certificate from a trusted certificate authority. To know more about how to configure a server certificate, see http://technet.microsoft.com/en-us/library/dd441360(office.13).aspx and http://support.microsoft.com/kb/816794.

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