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Searching for patches with vRealize Configuration Manager fails with the message: Not Found (2002101)

Symptoms

  • vRealize Configuration Manager (formerly known as VMware vCenter Configuration Manager) patching deployment fails.
  • During patch deployment, vRealize Configuration Manager displays the message: Not Found.

Resolution

This issue occurs because the patch information within vRealize Configuration Manager (formerly known as VMware vCenter Configuration Manager) is incorrect.

To resolve this issue:
 
Caution: This SQL script makes direct modifications to the vRealize Configuration Manager database.
  1. Run this SQL statement from within SQL Server Management Studio against the main vRealize Configuration Manager database (SCM, or ECM).

    DELETE

    csi_hf_bulletindb

    WHERE DataVersion >= '1.0.1.663'  -- Update 06/11/2008 was 1.0.1.662

    UPDATE csi_hf_csidl_locations SET LastDate = '1/1/1980'

    GO

  2. Open the Patching (Server Adviser) slider in vRealize Configuration Manager (formerly known as VMware vCenter Configuration Manager

  3. ).

  4. Navigate to Windows > Bulletins > By Bulletin.

  5. Click Check for Update.

  6. Click Next and Finish to begin the download of the updated patch information.

  7. Reassess and try to redeploy the patches.

Tags

patch-configuration-manager-fails

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