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After installing the Collector component using the FQDN of the database server, the Collector service stops running and it never starts (2000084)

Details

If you install the Collector component using the fully qualified domain name (FQDN) of the database server in a two-tier and three-tier environment, the Collector service stops after installation and does not start. If you attempt to start the service, the Login failed for the user 'ECMStatusUser' Please contact your VCM Administrator for further help error appears.

Solution

When installing the Collector component, use the SQL Server instance short name rather than the FQDN.

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