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Error: "Guest OS has been shut down" While Trying to Install Windows 2000

Details

While I am trying to install a Windows 2000 guest operating system, the installation hangs and I see a dialog box that tells me the guest operating system has shut down.

Solution

This problem has been seen in situations where the virtual machine is configured with two SCSI drives and the user has changed the boot order in the BIOS configuration, moving the CD-ROM from third to second in the boot order.

You can work around the problem.

  1. Log into the console operating system - at the server or with a Telnet client - as a user who has rights to modify the files in this virtual machine's directory.
  2. Change to the directory where the virtual machine's configuration file is stored.
  3. Remove the file nvram.

    rm nvram

  4. Start the guest operating system installation again. When the initial BIOS screen appears, click inside the remote console window, then press the ESC key.
  5. A boot menu appears. Choose the CD-ROM drive.
  6. The installation should proceed normally.

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