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Internal Error Encountered When Installing GSX Server on a Windows Server 2003 Host (1646)

Details

While installing GSX Server on a Windows Server 2003 host, I see the following error:
Internal Error 2816. SetupInitialization, ActionText, ActionText

How can I install GSX Server on this host?

Solution

This error occurs when you are using the master installer to install GSX Server on a host running Windows Server 2003, Service Pack 1 (Release Candidate 2 or RTM build). The error occurs on both 32-bit and 64-bit hosts. It does not occur if you install GSX Server using the GSX Server installation executable.

To work around this issue, begin installing GSX Server again. When the error message appears, click OK. The message may appear ten or more times. Each time the error message appears, click OK. Eventually, the installer works past the error and continues to install. When the installation completes, GSX Server functions normally.

This issue has been fixed in GSX Server 3.2.

Keywords

gsx320; relnotes; 1646

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