Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)   View by Article ID

VMware Authorization Service may take a long time to start on Windows 2000 Servers (1282693)


After rebooting a Windows 2000 server, the VMware Authorization Service (vmware-authd) might take several minutes to start. You cannot run any virtual machines until this service has started.


This is a known issue on Windows 2000 servers. vmware-authd needs another system component (WMI) to start in a timely fashion.

Caution: This article contains information about modifying the Windows registry. Before you modify the registry, make a backup copy of it and be sure that you understand how to restore the registry if a problem occurs. Instructions for making backups of the registry and restoring the registry are available in the Microsoft Knowledge Base article 136393.
To work around this issue:
  1. Copy this text into Notepad:
    Windows Registry Editor Version 5.00
  2. Save the file as FixAuthdNotStartup.reg. This new registry file modifies the Service dependencies so the VMware Authorization service depends on WMI.

    This registry fix is only for Windows 2000 servers. Do not run the registry file on any other operating systems.

  3. Double-click the file to run it.
  4. Reboot the system.



Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 3 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 3 Ratings