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Mouse Disappears or Moves Erratically (1281)

Solution

Some users experience problems with the mouse cursor while connected to a virtual machine running on a different GSX Server host. Known problems include:

  • When you click and drag a window in the guest operating system, the window may not keep up with the cursor.
  • The mouse may disappear, partly or completely, while hovering over a button in the guest operating system.

The following workarounds may help with these problems.

If The Mouse Disappears

To prevent the mouse from disappearing, edit the GSX Server configuration file on the client. The configuration file is:

  • /etc/vmware/config on a Linux host
  • C:\Documents and Settings\All Users\Application Data\VMware\VMware GSX Server\config.ini (by default) on a Windows host


Add this line to the file:
mks.noHostCursor = "TRUE"

If Dragging Lags Behind

To help windows drag more smoothly, edit the GSX Server configuration file on the server. The configuration file is:

  • /etc/vmware/config on a Linux host
  • C:\Documents and Settings\All Users\Application Data\VMware\VMware GSX Server\config.ini (by default) on a Windows host


Add this line to the file:
vmmouse.present = "FALSE"

These configuration changes should help with the cursor graphics problems, but they might degrade the mouse performance.

Note: If you make changes to the GSX Server configuration file manually, you must restart VMware Registration Service (Windows host) or vmware-serverd (Linux host) for the changes to take effect. You need to do this on the server only.

To restart the service on a Windows host, choose Start>Administrative Tools>Services, right-click VMware Registration Service, then choose Restart.

To restart vmware-serverd on a Linux host, type the following at a terminal:
killall vmware-serverd

This command kills the service, but the service should restart by itself. If the service does not start by itself, type the following at a terminal:
/usr/sbin/vmware-serverd -d

Restarting the service does not affect any running virtual machines. Any active console connections to virtual machines may be lost, though.

Keywords

video; smooth; 1281

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