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Locating the vFabric Hyperic 4.5.x license file (1037752)

Symptoms

You cannot locate your license file for vFabric Hyperic and one of these situations applies:

  • You are unable to activate a VMware vFabric Hyperic license key in the same way you have done with other VMware products.
  • You are a new customer and need to know how to get your license or activate the VMware vFabric Hyperic enterprise edition product.

Resolution

On March 1, 2011 the SpringSource, Hyperic and GemFire support infrastructure began the initial phase of migrating to VMware's support infrastructure. With this change, the Hyperic license file moved to a generic format and is temporarily located on the download page, where the product software also exists.

For other questions regarding the migration, see SpringSource and Gemstone support infrastructure changes (1032060).
 
To locate the license file:
  1. Go to the VMware Download Center.
  2. Click VMware vFabric Hyperic.
  3. The most recent versions display. Click 4.5 in the Other versions of list to access older versions.
  4. Click View Download next toVMware vFabric Hyperic 4.5.x Server and Agent.
  5. Choose your download method for the VMware vFabric Hyperic Production Activation Key (license.xml).

    Note: You can select either Download Manager or Manually Download. VMware recommends using Download Manager, a utility that allows you to download files more efficiently and effectively. You can pause and resume downloads of large file sets while the Download Manager window is open. For more information, see Akamai Download Manager FAQs.

  6. If prompted, log in to My VMware. If you do not have a My VMware profile, you must create one. For more information, see Creating a My VMware profile (2007005).

Additional Information

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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