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VMware vCloud Director cell initializes but the GUI reports the error: None of the cells have a vCenter proxy service running (1035506)

Symptoms

  • vCloud Director can no longer contact vCenter Server.
  • In the vCloud Director GUI, the vCenter Server connector service is not running on any cell.
  • You see the error:

    None of the cells have a vCenter proxy service running.

  • Application initialization reaches 100% in the /opt/vmware/cloud-director/logs/vcloud-container-debug.log file.
  • Operations are initiated using the GUI but the status is never updated in vCloud Director and times out after 900 seconds.
  • You cannot provision new machines using vCloud Director because there is no available ESX server for the resource pool.
  • In the /opt/vmware/cloud-director/logs/vcloud-container-debug.log file, you see the error:

    Unable to find the cell running the listener

Resolution

To resolve this issue, modify the Quartz Tables which resets all scheduled services.

Note: It is recommended to perform this procedure only under the guidance of VMware Technical Support. Contact VMware Support and reference this Knowledge Base article (1035506) in the problem description of your support request. For more information, see How to File a Support Request.

See Also

Update History

04/23/2012 - Linked article 1033575. 03/30/2012 - Added steps on how to turn off cells. Linked article 1026337. 05/10/2013 - Added steps for MS SQL 10/01/2014 - Changed step 3 to include step for oracle and sql.

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