Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Converting a Linux virtual machine fails at 99% with the error: Unable to reconfigure the destination virtual machine (1034984)

Symptoms

  • Unable to convert a Linux virtual machine
  • Converting a Linux virtual machine fails at 99%
  • You see the error:

    Unable to reconfigure the destination virtual machine.
  • In the Converter server log, you see the error:

     error 'App'] [task,344] [LRO] Unexpected Exception: converter.fault.CloneFault
     info 'App'] [task,373] [task-59] -- ERROR -- Convert: converter.fault.CloneFault
    (converter.fault.CloneFault) {
       dynamicType = <unset>,
       faultCause = (vmodl.MethodFault) null,
       description = "InitrdNativePatcher failed to generate initrd image: /usr/lib/vmware-converter/initrdGenRhel.sh failed with return code: 1, and message:  * /mnt/p2v-src-root/dev has 2 files
    No module xenblk found for kernel 2.6.18-128.el5, aborting.
    ERROR: failed running mkinitrd /boot/initrd-2.6.18-128.el5.img 2.6.18-128.el5 with chroot /mnt/p2v-src-root
     * unmounting /mnt/p2v-src-root/dev /mnt/p2v-src-root/proc and /mnt/p2v-src-root/sys
    ",
       msg = "",

Cause

This issue occurs if the virtual machine is installed with a later kernel version that is different from the version currently being loaded. This occurs if the virtual machine was updated to a later kernel version, but was not rebooted to load the new kernel.

Resolution

To resolve this issue:
  1. Run this command to determine the default kernel version:

    uname -a

  2. Run this command to find the kernel version installed:

    rpm -qa | grep -i kernel

  3. If the installed kernel version is different from the default kernel version loaded, restart the host to load the correct kernel version.

Additional Information

For additional information on unsupported XEN Linux kernels, see Xen Linux kernels are unsupported (9134325).

See Also

Update History

01/10/2012 - Added link to KB 9134325 11/-5/2012 - Added vCenter Converter Standalone 5.0.x to Product Versions

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 5 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 5 Ratings
Actions
KB: