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CapacityIQ cannot upload the .pak file during upgrade process (1034269)

Details

When you upgrade CapacityIQ from 1.5 to 1.5.x, the Administration Portal generates an error that CapacityIQ cannot upload the .pak file.

Solution

The upgrade process requires a minimum of 500MB of free disk space in the root partition. The inability to upload the upgrade file might require you to clear the space in /usr/lib/tomcat-ciq/temp.
 
To verify the amount of free space in the root partition:
Run the df -h / command.
 
To clear the space in the root partition:
  1. Log in to the CapacityIQ virtual appliance console as the root user.
  2. Clear the space in /usr/lib/tomcat-ciq/temp.
    service ciq stop
    /bin/rm -rf /usr/lib/tomcat-ciq/temp
    mkdir -p /usr/lib/tomcat-ciq/temp
    chown -R ciqadmin:ciqadmin /usr/lib/tomcat-ciq/temp
    service ciq start
 

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