Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Upgrading to Lab Manager 4.0.2 fails the .NET 2.0 SP1 pre-check when the requirements are met (1031409)

Symptoms

  • Upgrading to Lab Manager 4.0.2 fails.
  • The pre-check for .NET 2.0 SP1 minimum fails when .NET 2.0 SP1 or SP2 is installed already.
  • You see the error:

    error code 5004

  • The Installer log contains entries similar to:

    (PreCheck) [16:37:43:312]: Could not find: 'C:\WINDOWS\Microsoft.NET\Framework\v4\'.
    (PreCheck) [16:37:43:250] (Error): The system cannot find the file specified.

Resolution

This issue occurs when the installer fails to detect the right path for .NET Framework during the pre-check stage.
 
You must have .NET 2.0 SP1 or SP2 installed before proceeding.
 
To resolve this issue, uninstall .NET Framework 4.0 and restart the upgrade.

Tags

labmanager-iis  labmanager-install

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 4 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 4 Ratings
Actions
KB: