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Upgrading to Lab Manager 4.0.2 fails the .NET 2.0 SP1 pre-check when the requirements are met (1031409)
- Upgrading to Lab Manager 4.0.2 fails.
- The pre-check for .NET 2.0 SP1 minimum fails when .NET 2.0 SP1 or SP2 is installed already.
- You see the error:
error code 5004
- The Installer log contains entries similar to:
(PreCheck) [16:37:43:312]: Could not find: 'C:\WINDOWS\Microsoft.NET\Framework\v4\'.
(PreCheck) [16:37:43:250] (Error): The system cannot find the file specified.
This issue occurs when the installer fails to detect the right path for .NET Framework during the pre-check stage.
You must have .NET 2.0 SP1 or SP2 installed before proceeding.
To resolve this issue, uninstall .NET Framework 4.0 and restart the upgrade.
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