Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)   View by Article ID

Increasing the video memory on VMware View desktops (1031002)


This article provides the steps to increase the video memory on VMware View desktops.


To increase the video memory allocated to a VMware View desktop:

Note: Ensure that Video Adapter settings for the parent virtual machine is set to Auto-Detect before making these changes.
  1. Edit the pool settings in the VMware View Connection Server Admin portal.
  2. Increase the number of monitors and the resolution to the maximum value.
  3. Shutdown and then power on all the virtual machines in the pool using the vSphere Client.

    This sets the video memory to maximum setting, between 125 MB to 128 MB.
Note: Video Memory (VRAM) does not affect RDP sessions and the above steps are only applicable for connections through PCOIP.

See Also

Update History

10/23/2012 - Added View Manager 5.x to Products 04/11/2013 - Added Horizon View 5.x to Products

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.


  • 14 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 14 Ratings