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Troubleshooting desktop pool creation problems (1027316)

Purpose

This article provides the information required to troubleshoot desktop pool creation problems in VMware View Manager 4.5.

Resolution

To troubleshoot pool provisioning problems in VMware View Manager 4.5:

Note:

Each step below provides a pool provisioning problem that you may encounter and a link to a document for performing the step and taking corrective action as necessary.

  1. If you are unable to access to the customization specifications, see Creating a desktop pool fails with the error: Customization failed for Machine (1027309).

  2. If pool creation fails with permission issues, see Creating a desktop pool fails with permission issues (1027310).

  3. If you have issues with the templates required for provisioning the desktop pool, see Provisioning a desktop pool fails with the error: Provisioning error occurred on Pool Desktop_ID because of a configuration problem (1027311).

  4. If the View Connection Server instance is unable to connect to vCenter Server, see Provisioning a desktop pool fails with the error: The status of vCenter at address VC_Address is unknown (1027312).

  5. If you have problems accessing the datastore, see Provisioning the desktop pool fails with the error: Provisioning error occurred on Pool Desktop_ID because of a resource problem (1027313).

  6. If pool provisioning fails because vCenter Server is overloaded, see Provisioning a desktop pool fails with the error: Provisioning error occurred on Pool Desktop_ID because of a timeout while customizing (1027314).

  7. If the virtual machines are stuck in the Provisioning of Customizing state, see The virtual machines are stuck in the Provisioning or Customizing state (1027315).

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