Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Clipboard Copy and Paste does not work in vSphere Client 4.1 and later (1026437)

Symptoms

  • Cannot copy and paste from the virtual machine remote console to the system in which the vSphere client is installed
  • The Copy and Paste options are disabled

Cause

Starting with vSphere 4.1, the Copy and Paste options are, by default, disabled due to security concerns.

Resolution

To be able to copy and paste between the guest operating system and the remote console, you must enable the Copy and Paste options using the vSphere Client. Alternatively, you can use RDP (Remote Desktop Protocol) to connect to the Windows virtual machines.

To enable this option for a specific virtual machine:

Note: VMware Tools must be installed for Copy and Paste to work. For more information, see Installing VMware Tools in a Windows virtual machine (1018377).
  1. Log in to a vCenter Server system using the vSphere Client and power off the virtual machine.
  2. Select the virtual machine and click the Summary tab.
  3. Click Edit Settings.
  4. Navigate to Options > Advanced > General and click Configuration Parameters.
  5. Click Add Row.
  6. Type these values in the Name and Value columns:

    NameValue
    isolation.tools.copy.disableFALSE
    isolation.tools.paste.disableFALSE


    Note: These options override any settings made in the VMware Tools control panel of the guest operating system.

  7. Click OK to close the Configuration Parameters dialog, and click OK again to close the Virtual Machine Properties dialog.
  8. Power on the virtual machine.

Note: If you vMotion a virtual machine to a host where the isolation.tools.*="FALSE" is already set, the copy and paste options are automatically activated for that virtual machine.

To enable this option for all the virtual machines in the ESX/ESXi host:

  1. Log in to the ESX/ESXi host as a root user.
  2. Take a backup of the /etc/vmware/config file.
  3. Open the /etc/vmware/config file using a text editor.
  4. Add these entries to the file:

    vmx.fullpath = "/bin/vmx"
    isolation.tools.copy.disable="FALSE"
    isolation.tools.paste.disable="FALSE"


  5. Save and close the file.

    The Copy and Paste options are only enabled when the virtual machines restart or resume the next time or shutdown and power-on the virtual machine for changes to take effect.  This must be done on the virtual machine side, not the guest OS side.

Note: These options do not persist after the host upgrade. If you upgrade to a newer version after enabling these options, the changes are lost and you may have to re-enable them.

For more information, see the Limiting Exposure of Sensitive Data Copied to the Clipboard section of the ESX Configuration Guide.

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 180 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 180 Ratings
Actions
KB: