Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Making sure you can use the CD/DVD drive in a VMware Fusion virtual machine (1025943)

Symptoms

  • The CD/DVD drive is not visible in a virtual machine.
  • You see no optical drive in Windows Explorer.
  • Your virtual machine does not recognize CDs and DVDs when they are inserted in the Mac and connected.
  • You have no CD/DVD drive in your virtual machine.

Purpose

There are a few reasons why you may not be able to use your Mac's CD/DVD drive in a virtual machine. This offers troubleshooting information on the various possibilities, in the most likely order.

Resolution

Each step below provides instructions and a link to a document, for performing the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and to identify the proper resolution. They are also ordered in the most appropriate sequence to minimize data loss. After completing each step, try using your CD / DVD again. Work through each troubleshooting step in order.
 
To make sure you can use your CD / DVD drive in your virtual machine:
  1. Ensure that the CD / DVD drive is connected to your virtual machine. For more information, see CD/DVD in Working with printers, disks, and other devices in VMware Fusion (1014523).

  2. Check your Windows registry settings. If you have connected your Mac's CD / DVD drive to the virtual machine, but the virtual machine does not recognize the drive or show it to you, there may be an issue with the Windows registry. For more information, see Troubleshooting a missing CD/DVD-ROM drive in a Windows virtual machine (1014268).

  3. Ensure that your Mac's CD drive is working properly. For details, see the Apple Knowledge Base article Apple Computers: Troubleshooting the slot load optical disc drive.
    Note: The preceding link was correct as of September 26, 2012. If you find the link is broken, please provide feedback and a VMware employee will update the link.
If the issue continues to exist after trying the steps in this article:

Tags

cannot-use-cd-dvd-drive use-cd-dvd-drive

See Also

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 5 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 5 Ratings
Actions
KB: