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Detail Discovery of AIX server using SSH fails with the error: UNKNOWN_ERROR_ON_CONNECT

Symptoms

  • Detailed discovery of AIX machines through SSH fails
  • You see the error:

    UNKNOWN_ERROR_ON_CONNECT

Resolution

This issue occurs if the PS1 variable is modified and the shell prompt on the AIX machine is changed to a different character other than $ or #.
 
For example, the shell prompt in ionixadm@msq08[NEW-PRD-Q08][/home/ionixadm]' has a ' instead of a $ or #. The connection times out because it does not recognize ' as a valid shell prompt.
 
To resolve this issue, you must change the command prompt to $.
 
To change the command prompt to $, in Application Discovery Manager:
  1. Open the bashrc file using an editor.
  2. Set the PS1 variable to $.

    For example, add the line PS1=ionixadm@msq08[NEW-PRD-Q08][/home/ionixadm]$.
  3. Save and close the file.
     

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