Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Assigning startup types to Windows services on the source virtual machine (1021028)

Symptoms

When you set up an import or export task for a virtual machine source that runs Windows Server 2008 or Windows 7 guest operating system, the Services settings do not appear in the Options list of the vCenter Converter wizard. Therefore, you cannot set Startup type of the services on the destination virtual machine.
This problem is observed when one or more services on the source virtual machine do not have a Startup type assigned.
The vCenter Converter worker log contains an error message similar to Error 2 reading startType for xxx. In this error message, xxx is the name of the first detected service with missing Startup type.

Resolution

You must modify the registry of the source guest operating system to assign a startup type to each affected service.
  1. Power on the source virtual machine.
  2. Select the machine in the vSphere inventory and open a console.
  3. On the desktop of the virtual machine, create a *.reg file that contains the following text:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\XXXXXX]
    "Start"=dword:00000003
    Here, XXXXXX stands for the name of a Windows service.
  4. Double-click the *.reg file to apply the changes for the selected service.
  5. Power off the virtual machine and try to convert it again.
Note: You can create multiple lines in the *.reg file to modify the startup type for multiple services.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 2 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 2 Ratings
Actions
KB: