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Connecting to View Desktop using View Client fails with the error: The view connection server connection failed. An error occurred in the secure channel support (1020277)

Symptoms

  • Cannot connect to View Desktop using View Client
  • Connecting to View Desktop using PCoIP on Wyse C90LE installed with Windows XP Embedded SP3 fails
  • You see the error:

    The view connection server connection failed. An error occurred in the secure channel support

  • The View Client service is running on the client side

Resolution

This issue occurs if you do not have the required permissions to use View Desktop.
 
To resolve this issue, ensure that you have read and write permissions on the directory C:\Documents and Settings\All Users\Application Data\VMware\VDM.
 
If you do not have both read and write permissions on the directory, apply the permissions or modify the group policies to incorporate necessary permissions.
 
If you have the necessary permissions and still get the error, re-image the Wyse C90LE thin client with default settings, log in as an administrator, and verify the connectivity using View Client.

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