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ESX virtual machine monitor (VMM) encounters a critical error and shuts down

Details

Summary

The virtual machine monitor (VMM) has encountered a critical error and shuts down. This is not an error in the ESX host or the guest operating system.

Example

There is a problem in this version of VMware ESX. We rely on your feedback to improve the quality of our product. Please submit a support request that describes the problem at our Web page “http://vmware.com/info?id=8”. Do not forget to attach the log file (/vmfs/volumes/<location>/vmware.log) and the core file(s) (/vmfs/volumes/<location>/vmware64-core.gz, /vmfs/volumes/<location>/vmx-debug-zdump.001).

Solution

This issue occurs when your virtual machine monitor (VMM) encounters a critical error.

Contact VMware Support and provide all of the appropriate diagnostic information.

For more information on collection diagnostic information, see Collecting diagnostic information for VMware products (1008524).

For information about uploading the diagnostic information to VMware, see Uploading diagnostic information to VMware (1008525).

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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