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Best practices for upgrading to VMware View 4.0

Purpose

This article discusses best practices that may be useful when upgrading to VMware View 4.0.

Note: This article assumes that you have read the VMware View Upgrade Guide. This upgrade guide contains definitive information. If there is a discrepancy between the guide and this article, assume that the guide is correct.

Resolution

Compatibility Matrix

	View 3 Components
	Connection Server 3.x	View Agent 3.x	View Client 3.x	Thin Client 3.x	Web Portal 3.x	View Composer 1.0
View 4 Components
Connection Server 4.0	N / A	Yes	Yes	Yes	N / A *	Yes
View Agent 4.0	Yes	N / A	Yes	Yes	Yes	Yes
View Client 4.0	Yes	Yes	N / A	Yes	Yes	Yes
Thin Client 4.0	Yes	Yes	Yes	N / A	N / A	Yes
Web Portal 4.0	N / A	Yes	Yes	Yes	N / A	Yes
View Composer 2.0	Yes **	No	N / A	N / A	N / A	N / A

* Until both View Connection Server and View Composer are upgraded, View Composer operations do not work. If you have View Connection Server 4.0 and View Composer 1.0, you can connect to their desktops, but no new linked-clone desktops can be created, and recompose, rebalance, and refresh operations do not work.

** Although View Composer 2.0 can work with View Connection Server 3.x, this setup is available only for cases where upgrading all View Connection Server instances during the same maintenance window is not feasible.

Requirements

Important: VMware View 4.0.1 requires VMware vSphere 4 Update 1. VMware View 4.0.1 supports the versions of vSphere and VMware Infrastructure listed in the System Requirements section of the VMware View Manager Administration Guide and VirtualCenter 2.5 Update 6 and ESX 3.5 Update 5.

Components	Requirements
View Connection Server 4.0	32bit or 64bit server Pentium IV 2.0GHz processor or higher 2GB RAM or higher One or more 10/100Mbps network interface cards (NIC) Windows Server 2003 Standard or Enterprise with Service Pack 2 Valid View 4.0 license keys Administrator rights on the domain user account used to install View Connection Server 4.0 VMware Infrastructure 3.0.2, VMware Infrastructure 3.5 Updates 3 or 4 or vSphere 4 Update 1 RSA Authentication Manager Windows 2000, 2003 or 2008 Active Directory
View Composer 2.0	Windows Server 2003 Standard or Enterprise with Service Pack 1 or Windows XP Professional with Service Pack 2 A supported SQL database. For more information, see the VMware View Upgrade Guide.
View Administrator	Internet Explorer 7, Internet Explorer 8, Firefox 3.0 or Firefox 3.5

Preparing to Upgrade

For View Connection Server 4.0:

Take a snapshot of the virtual machine.
Execute vdmexport.exe to backup the View LDAP database.
Document the View Administrator settings in the Desktop and pools View and the Global Settings section of the Configuration View.
Document the IP address and system name of the machine on which View Connection Server is installed.
Document the names and locations of any batch files or scripts that run against the View database on the View Connection Server instance.
Document the configuration settings for any View Connection Server load balancers.

For View Composer 2.0:

Take a snapshot of the virtual machine.
Backup the VirtualCenter and View Composer databases.
Backup any SSL certificates.
Document the IP address and system name of the machine on which VirtualCenter is installed.

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