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Health Status incomplete after HP Insight Manager installation (1015607)
Details
After installing HP Insight Manager agents, the Pegasus CIM broker may be left unable to access hardware status information through IPMI (Intelligent Platform Management Interface). The Health Status display in VI Client loses information about CPU temperatures, fan speeds, and other direct hardware monitoring. Information about software versions and disk status might not disappear.
Solution
HP Insight Manager installation scripts mistakenly restart Pegasus while no IPMI driver is loaded. Pegasus starts up successfully, but is unable to provide certain hardware health status data. This is a one-time condition caused by the HP Insight Manager installation script, which is corrected the next time Pegasus is restarted either manually or by a reboot.
To rectify the Health Status display issue, you must perform the following tasks:
Check whether Pegasus is running. If not, start Pegasus.
Check whether the Pegasus service has /dev/ipmi0 open. Run the following command: # lsof -c cim -a /dev/ipmi0
An output similar to the following indicates /dev/ipmi0 is open: COMMAND PID USER FD TYPE DEVICE SIZE NODE NAME cimserver 30042 root 19u CHR 251,0 72536 /dev/ipmi0
If /dev/ipmi0 is not open, either restart the CIM broker or reboot the system. You can restart the CIM broker by issuing the command service pegasus restart.
Note: The cimserver service might not have /dev/ipmi0 open on systems that lack the IPMI Baseboard Management Controller hardware.
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