Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Data recovery services for data not recoverable by VMware Technical Support

Details

VMware does not offer data recovery services. This article provides contact information for data recovery services providers.

Note: VMware does not endorse or recommend any particular third party utility, nor is this list meant to be exhaustive.

Solution

If VMware Technical Support cannot recover lost or corrupted data, you can contact any of these service providers:

Note: These organizations charge for their services.

Kroll Ontrack

Americas:
Toll-free number: 1-877-437-4202
International number: 1-800-872-2599 or 1-952-937-5161
Website and live chat assistance: http://www.ontrackdatarecovery.com
Free data recovery quote: http://www.ontrackdatarecovery.com/data-recovery-quote<
VMware-related information: http://www.ontrackdatarecovery.com/vmware-recovery

To find the Kroll Ontrack office nearest to you, see http://www.krollontrack.com/company/contact-us/.

Seagate Recovery Services

North America: 1-800-475-0143
Email: vmware.recovery@seagate.com
Website: http://www.seagatedatarecovery.com
Webform for free quote: http://services.seagate.com/

 

Note: The preceding links were correct as of September 19, 2011. If you find a link is broken, provide feedback and a VMware employee will update the link.

THE CONTENT OF THIS ARTICLE IS PROVIDED "AS-IS," AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VMWARE DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THIS CONTENT, INCLUDING THEIR FITNESS FOR A PARTICULAR PURPOSE, THEIR MERCHANTABILITY, OR THEIR NONINFRINGEMENT. VMWARE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS CONTENT, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF VMWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Tags

data-corruption-recovery

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback


Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
Actions