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Custom or database dependent applications hosted on shared storage fail to start (1013868)

Symptoms

Custom or database dependent applications running in a virtual machine may not work or fail to start if:
  • The server on which the custom application is running has been converted.
  • The shared storage on which the database is hosted was removed or remapped from the physical server.
  • All services from within the Windows msconfig utility (except Microsoft and VMware Converter services) are disabled
  • The shared storage has been remapped.

Resolution

Certain applications use security protocols that require a sequence of operations to ensure data protection.
 
To resolve this issue, disable Data Execution Prevention (DEP) from within the Windows operating system.

To disable DEP:

  1. Right click on My Computer and click Properties.
  2. Click the Advanced tab, and in the Startup and Recovery area, click Settings.
  3. In the System Startup area, click Edit. This opens the file boot.ini.
  4. In a text editor, modify the parameter /noexecute=optin to /noexecute=AlwaysOff.
  5. Save the changes and restart the server.

Additional Information

For more information about Windows DEP, see the Microsoft knowledge base article http://support.microsoft.com/kb/875352.
Note: The preceding link was correct as of March 24, 2010. If you find the link is broken, please provide feedback and a VMware employee will update the link. 

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