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Cleaning up damaged restore points in VMware Data Recovery (1013387)

Symptoms

  • A restore indicates the status of (damaged) beside it in red.

  • Backups are not running anymore.
  • In the /var/log/messages file on the VDR appliance, you see an error similar to:
datarecovery: Destination "?[19]/SCSI-0:1/?[20]" will be locked until the restore point with errors are deleted and integrity check succeeds.  

Resolution

The damaged restore points may disallow existing backups to run.
 
To resolve the issue:
  1. Make sure that there are no backups or integrity checks running.
  2. Log in to the Data Recovery appliance with the credentials:

    Username: root
    Password: vmw@re
     
  3. Log in to the Data Recovery UI (vSphere Client) and use these steps to clean up the damaged restore points:

    1. Mark the restore points for deletion from the Data Recovery UI.
    2. Manually run integrity check twice to clear the restore points. Running it for the first time clears the damaged restore points the running it again performs a normal integrity check. For more information, see Running a manual integrity check on a VMware Data Recovery deduplication store (1029296).
    3. Check the integrity check log (double-click on the Reports \ Events view) to see if it clear. If not, run the Integrity check again.
       
  4. Restart the datarecovery daemon on the Data Recovery appliance:

    service datarecovery restart

See Also

Update History

08/29/2012 - Added additional symptom

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