Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

AppSpeed probe displays status as 'down' but is processing traffic

Symptoms

  • The Probe Status displays down
  • The probe is still monitoring traffic and seems to be functioning correctly

Resolution

This issue can occur when there is a prolonged time difference between the server and the probe. As a permanent solution, ensure your server and probe are in sync.
 
To workaround the issue:
  1. Open the console of the corresponding probe in the VI Client.
  2. Log in with the console user run the command:

    restart_AppSpeed
After the probe restarts, the correct Probe Status displays.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback


Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
Actions