The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
Search the VMware Knowledge Base (KB)
View by Article ID
Virtual machine does not appear in the AppSpeed inventory tree
Symptoms
A virtual machine is missing from the AppSpeed inventory tree
Resolution
The virtual machine may not display for three reasons. Review each reason and perform the steps associated with it. Checking after each section to determine if the virtual machine is appearing. If the virtual machine appears, you do not need to continue on to the next section.
No AppSpeed probe is configured to monitor the virtual machine:
Verify that an AppSpeed probe is running and located together with the virtual machine on the same host.
In the host networking configuration, verify that the AppSpeed probe is connected to the vSwitch that the virtual machine uses for traffic handling.
The virtual machine is not mapped due to low volume traffic:
In the Analysis module, select Applications and Servers in the inventory tree and click Unmapped Traffic on the page selection bar.
Click the Servers tab and search for the virtual machine. A low number of hits indicates that the virtual machine is not yet mapped.
The virtual machine is not displayed because SSL private keys need to be loaded:
In the UI, select SSL Management in the Administration module and verify that the server appears on the list.
If the server is on the list, load the corresponding private keys.
Request a Product Feature
To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.
