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vMotion wizard fails when migrating a virtual machine from an ESX 3.x host to an ESX 4.0 host

Symptoms

  • The vMotion Wizard fails
  • You cannot use the the vMotion Wizard to migrate a virtual machine from an ESX 3.x host to an ESX 4.0 host
  • You see the error:

    The default device 'Video Card' is configured with settings which are incompatible with the default settings on the target host.

Resolution

To vMotion a virtual machine from an ESX 3.x host to an ESX 4.0 host, the virtual machine's virtual hardware version must be at version 4 or higher. If it is not, the ESX 4.0 validation process flags this and the vMotion operation fails.
 
Note: VMware supports upgrade vMotion (sometimes called DMotion) for a Virtual Hardware 3 version virtual machine when it is on an ESX 2.5.5 host.
 
To resolve this issue, use one of the following methods:

Method 1

  1. Ensure that you are using the latest version of VMware Tools. For more information, see VMware Tools Installation Guide Operating System Specific Packages.
  2. Power off the virtual machine on the ESX 3.x host.
  3. Use cold migration to move it to the ESX 4 host.
  4. Upgrade the virtual hardware to version 7 by right-clicking on the virtual machine and choosing Upgrade Virtual Hardware.

Method 2

  1. Ensure that you are using the latest version of VMware Tools. For more information, see VMware Tools Installation Guide Operating System Specific Packages.
  2. Power off the virtual machine on the ESX 3.x host.
  3. Upgrade the virtual hardware to version 4 by right-clicking on the virtual machine and choosing Upgrade Virtual Hardware.
  4. Power the virtual machine back on.
  5. Use the vMotion wizard to migrate the virtual machine to the ESX 4 host.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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