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Single sign on (SSO) does not work correctly when the HP RGS display protocol is used to connect

Details

In View 3.1, the View Client for Windows can use HP Remote Graphics Software (RGS) as the display protocol when connecting to HP Blade PCs, HP Workstations, and HP Blade Workstations. However, single sign on (SSO) does not work correctly when a desktop is configured to use the HP RGS protocol. When View Client is launched, login is not automatic and the end user must manually enter the credentials for the guest system.

Solution

After manually logging in to and logging off from the guest session, SSO is successful for subsequent login attempts.

Note that SSO will not work with the HP RGS protocol if you are using a custom GINA.

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