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VMotion stops working with a "License server is not configured" error after upgrading to vSphere 4
Symptoms
- Unable to VMotion after upgrading from VirtualCenter 2.5 to vCenter 4.0 and ESX hosts are 3.5.
- Licensing information not correctly displayed after upgrading from VirtualCenter 2.5 to vCenter 4.0.
- Licensed Features summary for ESX shows VMotion as Not Used.
- Licensed Features summary for ESX also shows DRS, HA and vCenter agent as Unlicensed Use.
- VMotion fails.
- Unable to re-enable VMotion after disabling. Attempts to disable and re-enable VMotion on the VMotion interface results in the error:
The license server is not configured to perform the operation
- Attempts to reconnect an ESX host in vCenter after becoming disconnected produces the error:
VI3 hosts cannot be added if vCenter is licensed but License Server is not configured. Configure License Server and try again.
Resolution
There are 2 parts to this resolution.
If you have incorrect Licensed Features information displayed:
-
Verify the VMware Infrastructure 3 license server is operating.
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In vCenter, go to Administration > vCenter Server Settings > Licensing.
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Verify that the License Server field is populated. If it is not, enter the FQDN of the server running the VMware Infrastructure 3 license server (usually the vCenter Server that has been upgraded to vSphere).
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Verify that the correct Licensed Features information now displays for HA, DRS, and vCenter agents.
If you are unable to VMotion you must disable and re-enable VMotion on the network interface.
To disable and re-enable VMotion on the network interface:
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Log in to vCenter Server using the vSphere Client and select the host in the inventory.
- On the Configuration tab, click Networking.
- Click Virtual Switch to display the virtual switches for the host.
- Locate the virtual switch that has a VMkernel port group configured for VMotion, and click the Properties link.
- On the Ports tab, choose the port group that is configured for VMotion and click Edit.
- On the General tab, deselect Enabled for VMotion.
- Click OK to close the port group Properties dialog, and click Close to close the vSwitch Properties dialog.
- Perform steps 4 through 7 again, this time selecting Enabled for VMotion.
Additional Information
Feedback
Actions
- KB Article: 1011296
- Updated: Sep 14, 2009
- Products:
VMware ESX
VMware vCenter Server - Product Versions:
VMware ESX 4.0.x
VMware vCenter Server 4.0.x

