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Update Manager upgrade fails with the error: The Wizard was interrupted before vmware could be completed installed

Symptoms

  • Upgrading VMware Update Manager fails
  • You see the error:

    The Wizard was interrupted before vmware could be completed installed.

  • C:\documents and settings\administrator\local settings\temp\vminst.log contains the error:

    Process returned 3
    Db_config.exe:: error – failed to connect to db

Resolution

This issue occurs if the installation cannot complete.

To resolve this issue, perform a repair of Update Manager from Add or Remove Programs, then perform the upgrade again.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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