Knowledge Base

Enabling View Composer verbose logging

To enable View Composer verbose logging:

1. Open the following file in a text editor:
   
   C:\Program Files\VMware\VMware View Composer\SviWebService.exe.config
   
2. Search for RollingLogFileAppender.
3. Change the threshold value from INFO to DEBUG.

Enabling View Composer related debug logging in the View Agent virtual desktop

1. Click on Start > Run.
2. Type regedit and press Enter.
3. Make your way to the sub-key:
   
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmware-viewcomposer-ga
   
   
4. Set the following value in the registry of the parent virtual machine:
   
   Value Name: LogLevel
   Value Data Type: REG_SZ
   Value Data: 5
   
   
5. Take a snapshot of the Master virtual machine and deploy clones from it.
6. Collect the following logs:
   
   
   • Export the HKLM hive of registry (use regedit, File > Export).
   • Log files in:
     
     C:\Windows\Temp\vmware-viewcomposer-*.log
     
     
   • Log files in:
     
     C:\Windows\system32\vmware-viewcomposer-*.log
     
     
   • Log files in:
     
     C:\WINDOWS\Debug\UserMode\userenv.log
     
     
   • If there is a User Data Disk, copy the profile and profile.bak directory.