Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Unisys ES7000/7600 requires ehci USB module to be disabled for Console Manager to work

Details

Unisys ES7000/7600 systems have a Console Manager application used to remotely access the partition and control the keyboard, video, mouse and storage (KVMS) from a workstation. This application uses USB for connectivity.
 
Console Manager does not work if the ehci (USB 2.0) driver module is loaded in ESX 3.5. When the driver module is unloaded, the Console Manager works.

Solution

Disable the ehci module in ESX Console by running the following command:
 
rmmod ehci-hcd
 
Connect to the server using the Console Manager.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback


Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
Actions