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Unisys ES7000/7600 requires ehci USB module to be disabled for Console Manager to work
Details
Unisys ES7000/7600 systems have a Console Manager application used to remotely access the partition and control the keyboard, video, mouse and storage (KVMS) from a workstation. This application uses USB for connectivity.
Console Manager does not work if the ehci (USB 2.0) driver module is loaded in ESX 3.5. When the driver module is unloaded, the Console Manager works.
Solution
Disable the ehci module in ESX Console by running the following command:
rmmod ehci-hcd
Connect to the server using the Console Manager.
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