Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides
 
Search the VMware Knowledge Base (KB)   View by Article ID
 

Update Manager Configuration with an Internet Proxy Might Fail if Proxy Port Has 5 Digits (1008546)

Details

When Update Manager is configured to work with an Internet proxy server, if the Update Manager configuration is edited to use a 5-digit proxy port, the VI Client might display an error message similar to the following:
A specified parameter was not correct.

Solution

This is a known issue with VMware Update Manager 1.0 Update 2, and later.
 
Workaround: If Update Manager is to use a 5-digit proxy port: :
  1. Connect the VI Client to a VirtualCenter Server on which Update Manager is installed and click the Update Manager.
  2. Click the Configuration tab.
  3. Click the Internet Access link on the left.
  4. Enter a 4-digit placeholder value for the port, change the other proxy information as necessary, and click Apply.
  5. In the command window, run regedit.
  6. In the Registry Editor utility, go to HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware Update Manager.
  7. Right-click ProxyPort and click Modify.
  8. Enter the 5-digit proxy port in the Value data field, and click OK.

With the workaround, Update Manager can download updates. However, in the Settings for internet access panel, the port value is displayed as 0, and  by clicking Test Connection you cannot validate the connectivity of the Update Manager server with the Internet.

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

  • 1 Ratings

Did this article help you?
This article resolved my issue.
This article did not resolve my issue.
This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)
  • 1 Ratings
Actions
KB: