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Uploading diagnostic information to VMware (1008525)
When obtained, this information must be uploaded to VMware support. This article provides instructions for uploading diagnostic information to VMware support.
Note: Uploading diagnostic information is the same as uploading log files.
Some platforms also have integrated FTP capabilities. For example, Microsoft Windows allows FTP through Windows Explorer. Using ftp://inbound:firstname.lastname@example.org/ as the address will open the FTP site as if it were a local Windows folder.
Note: You must create a folder named with your support request number to upload the information.
- Collecting diagnostic information for VMware products
- Viewing and updating your My VMware profile
- Viewing and updating Support Requests in My VMware
Request a Product Feature
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