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Collecting diagnostic information for VMware Capacity Planner

Details

VMware Technical Support routinely request diagnostic information from you when a support request is handled. This diagnostic information contains product specific logs and configuration files from the host on which the product is run. The information is gathered using a specific script or tool for each product.
 
This article provides procedures for obtaining diagnostic information for VMware Capacity Planner 2.6.x.
 
The diagnostic information collected can then be uploaded to VMware Technical Support. To uniquely identify your information, use the Support Request (SR) number you received when you opened your Support Request.

Solution

To collect diagnostic information for VMware Capacity Planner: 
  1. Open the Capacity Planner Data Manager.
  2. Under Reports, click Collector and then Inventory Status.
  3. When the report window finishes loading click Export.
  4. Save the file as CSV and set the filename to InvReport-### , where ### is replaced by the affected Company ID.
  5. Repeat 2-4 for Module Status and Test Collection.

    Note: Save these reports as ModReport-### and TstReport-###, repectively, where ### is replaced by the affected Company ID.

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Actions
  • KB Article: 1008424
  • Updated: Aug 14, 2009
  • Products:
    VMware Capacity Planner
  • Product Versions:
    VMware Capacity Planner 2.6.x