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Extending the Timeout Period for Helper Virtual Machine Startup (1008301)

Details

  • By default, Converter Standalone times out after waiting 20 minutes for the helper virtual machine to start up during Linux P2V conversion. This might cause a Linux P2V conversion task to fail due to connection timeout.
  • You see the following error in the vmware-converter-server-<#>.log:
[2011-07-16 00:01:48.252 00656 error 'App'] [task,344] [LRO] Unexpected Exception: converter.fault.HelperVmFailedToBootupFault
[2011-07-16 00:01:48.252 00656 info 'App'] [task,373] [task-19] -- ERROR -- Convert: converter.fault.HelperVmFailedToBootupFault
(converter.fault.HelperVmFailedToBootupFault) {
dynamicType = ,
faultCause = (vmodl.MethodFault) null,
msg = "",
}


Solution

Extend the timeout period by modifying the linuxP2VBootTimeout flag in converter-agent.xml file:

  1. Browse for the converter-agent.xml file in the following locations:
    • If Converter Standalone runs on a Windows system, go to %ALLUSERSPROFILE%\Application Data\VMware\VMware vCenter Converter Standalone\.
    • If Converter Standalone is running on a Linux system, go to /etc/vmware-converter/.
  1. Open the converter-agent.xml file in a text editor and replace the default value for linuxP2VBootTimeout with the desired timeout in milliseconds.

Note: The timeout value is measured in milliseconds. To specify the timeout in minutes, multiply the number of minutes by 6000 and use that value.

  1. Restart Converter Standalone agent.
    • If Converter Standalone agent runs on a Windows system, open the Services section in the Microsoft Management Console, find the VMware Converter Agent service and restart it.
    • If Converter Standalone agent runs on a Linux system, find the Converter Agent process by running ps -axu|grep "converter-agent.xml" and terminate it. The Converter Standalone agent starts automatically the next time you initiate a conversion task.

Alternatively, instead of restarting Converter Standalone agent, you can reboot the system to make the changes to converter-agent.xml take effect.

Keywords

boot timeout, timeout, helper startup

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