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Extending the Timeout Period for Helper Virtual Machine Startup (1008301)
Details
- By default, Converter Standalone times out after waiting 20 minutes for the helper virtual machine to start up during Linux P2V conversion. This might cause a Linux P2V conversion task to fail due to connection timeout.
- You see the following error in the vmware-converter-server-<#>.log:
[2011-07-16 00:01:48.252 00656 error 'App'] [task,344] [LRO] Unexpected Exception: converter.fault.HelperVmFailedToBootupFault[2011-07-16 00:01:48.252 00656 info 'App'] [task,373] [task-19] -- ERROR -- Convert: converter.fault.HelperVmFailedToBootupFault(converter.fault.HelperVmFailedToBootupFault) {dynamicType = ,faultCause = (vmodl.MethodFault) null,msg = "",}
Solution
Extend the timeout period by modifying the linuxP2VBootTimeout flag in converter-agent.xml file:
- Browse for the
converter-agent.xmlfile in the following locations:
- If Converter Standalone runs on a Windows system, go to
%ALLUSERSPROFILE%\Application Data\VMware\VMware vCenter Converter Standalone\. - If Converter Standalone is running on a Linux system, go to
/etc/vmware-converter/.
- Open the
converter-agent.xmlfile in a text editor and replace the default value forlinuxP2VBootTimeoutwith the desired timeout in milliseconds.
Note: The timeout value is measured in milliseconds. To specify the timeout in minutes, multiply the number of minutes by 6000 and use that value.
- Restart Converter Standalone agent.
- If Converter Standalone agent runs on a Windows system, open the Services section in the Microsoft Management Console, find the VMware Converter Agent service and restart it.
- If Converter Standalone agent runs on a Linux system, find the Converter Agent process by running
ps -axu|grep "converter-agent.xml"and terminate it. The Converter Standalone agent starts automatically the next time you initiate a conversion task.
Alternatively, instead of restarting Converter Standalone agent, you can reboot the system to make the changes to converter-agent.xml take effect.
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