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The first attempt to add a domain administrator to the VirtualCenter configuration in View Manager fails (1007837)

Details

The first attempt to add a domain administrator in this manner results in the error message Bad user name or Password. This can happen in some cases because View Composer can't resolve the domain controller's IP address from the domain name.

Solution

On the View Composer server, add the domain name to the domain controller's IP address mapping in the Windows hosts file: %WINDIR%\system32\drivers\etc\hosts.

For example:
111.345.333.235 <domain name>

This problem is fixed in View 3.1.

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