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View Client with Offline Desktop may not work in some locations that use non-ASCII characters

Details

If the .vmx file has non-ASCII characters or if the snapshot files have non-ASCII characters, checking out may fail.

Solution

Use the following procedure to resolve this issue:
 
  1. Use a VI Client with ASCII characters to access VirtualCenter or ESX.
  2. Edit the settings on the virtual machine and change the operating system to a different value (this is a temporary change).
  3. Edit the same settings back to the previous value. This re-writes the .vmx file and resolved issues with the non-ASCII characters.
  4. Delete any snapshots that may exist as they may contain non-ASCII characters.
  5. Check out the desktop.

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Actions
  • KB Article: 1007664
  • Updated: Aug 14, 2009
  • Products:
    VMware View Manager
  • Product Versions:
    VMware View Manager 3.x