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View Client with Offline Desktop may not work in some locations that use non-ASCII characters (1007664)

If the .vmx file has non-ASCII characters or if the snapshot files have non-ASCII characters, checking out may fail.

Use the following procedure to resolve this issue:

Use a VI Client with ASCII characters to access VirtualCenter or ESX.
Edit the settings on the virtual machine and change the operating system to a different value (this is a temporary change).
Edit the same settings back to the previous value. This re-writes the .vmx file and resolved issues with the non-ASCII characters.
Delete any snapshots that may exist as they may contain non-ASCII characters.
Check out the desktop.

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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