Knowledge Base

The VMware Knowledge Base provides support solutions, error messages and troubleshooting guides

Search the VMware Knowledge Base (KB)

View by Article ID

When adding a permission, the error "Database temporarily unavailable or has network problems" is displayed

Details

When adding a new permission, you see the error:

Database temporarily unavailable or has network problems.

Solution

You can work around this known issue by manually editing the /etc/vmware/hostd/authorization.xml file, where permission information is stored, as follows:

Stop the VMware Server host agent.
At the command line, type /etc/init.d/vmware-mgmt stop).
Create a backup copy of the /etc/vmware/hostd/authorization.xml file.
Open /etc/vmware/hostd/authorization.xml in an editor and set <NextAceId> to the next integer value that is not being used as as an <ACEDataId>.

For example, if the file contains the entry:
<NextAceId>11</NextAceId>

Change it to:
<NextAceId>12</NextAceId>
Save the updated file.
Restart the host agent.
At the command line, type /etc/init.d/mgmt-vmware start).

Request a Product Feature

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

Feedback

1 2 3 4 5

1 2 3 4 5

Actions

Bookmark Document

Did this article help you?
This article resolved my issue. This article did not resolve my issue. This article helped but additional information was required to resolve my issue.
What can we do to improve this information? (4000 or fewer characters)