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Dell Recovery CD fails to recover ESXi version 3.5
Details
When you are running a Dell recovery CD on ESXi hosts that have DRAC virtual media enabled, the following error results:
DRAC USB virtual storage devices are loaded/mounted
There are also errors when no USB devices are connected to the ESXi host.
There are also errors when no USB devices are connected to the ESXi host.
Solution
Upgrade to ESXi 3.5 Update 2.
If you cannot upgrade to ESXi 3.5 Update 2, use the following workaround:
- Connect to the DRAC through ILO, as follows:
- Open the Media tab.
- Open the Configuration tab.
- Deselect the Attach virtual media check box.
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Boot the ESXi system from the recovery CD.
To use DRAC virtual media to perform the recovery, follow these steps:
- Attach the virtual media
- Using the virtual media, boot the machine.
- When the recovery CD is fully loaded, disconnect the virtual media and proceed with the recovery.
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