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Cannot Power On Pocket ACE If You Previously Unplugged the USB Device Without Safely Disconnecting It

Details

When using Pocket ACE on a computer, if you power the virtual machine off and synchronize but do not right-click the USB device icon and choose Safely Disconnect before unplugging the device from the host, you might not be able to power on Pocket ACE again. This is because the synchronization might not complete before you unplug the USB device, and so the ACE policies do not finish loading. This situation is more likely to occur if the virtual machine is very large, such as 30GB.

Solution

When you want to unplug a USB device that contains Pocket ACE, right-click the USB device icon in the system tray and choose Safely Disconnect.

Keywords

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