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Configuring the locked.properties file

Unable to connect to the Virtual Desktop Manager (VDM) environment when connecting through the security server
Connecting to the VDM environment fails

To resolve this issue, you must configure the locked.properties file correctly.

The locked.properties file is a text file and can be created or edited using a text editor, such as Notepad.

To configure the locked.properties file:

Locate and open the locked.properties text file using a text editor. If the file does not exist, create it.

Note: The locked.properties file is usually located at %ProgramFiles%\VMware\VMware VDM\Server\sslgateway\conf\locked.properties.
Ensure that the entries for the externally resolvable name of the security server, the port number, and the client protocol are correct.

For example:

clientHost=vdmservername.mycompany.com
clientPort=443
clientProtocol=https
Save the file.
Start or restart the VDM Security Server service.

To start or restart the service:
1. Click Start > Administrative Tools > Services.
2. Click VMware VDM Security Server service and start or restart the service.

To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page.

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