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Powering on a virtual machine fails with the error: The VMware Authorization Service is not running (1007131)

Symptoms

  • Powering on a Windows virtual machine fails
  • You see the error:

    The VMware Authorization Service is not running

Resolution

This issue can occur when the VMware Authorization service is not running or when the service does not have administrator rights.
 
To resolve this issue, start the service and ensure that it does have administrator rights.
 
To start the VMware Authorization service or to check whether it's running:
  1. Login to the Windows operating system as the Administrator.
  2. Click Start and then type Run. If you are unable to find the Run option, refer to Microsoft article http://windows.microsoft.com/en-us/windows7/what-happened-to-the-run-command
  3. Type services.msc and click OK
  4. Scroll down the list and locate that the VMware Authorization service
  5. Click Start the service, unless the service is already is showing a status of Started.

    Note: The VMware Authorization service depends on the Windows Management Instrumentation service. This service must be running as well. If the VMware Authorization service does not start, or starts and then stops, locate and start the Windows Management Instrumentation service.
If the VMware Authorization service is showing a status of Started, then the service may not have administrator rights.
 
Note: This issue typically occurs with Windows Vista hosts, but can occur with other versions of Windows operating systems.
 
To provide administrator rights to the VMware Authorization service:
  1. If using Windows Vista or later, disable User Account Control (UAC).

    Notes    :

  2. Add administrator rights to the Windows user account that runs the VMware Authorization service.

    Notes
    :
    • To ensure that you have administrator permissions in Windows XP, follow the instructions in Step 1 of Microsoft's Knowledge Base article 951244.
    • To log on as an administrator in Windows Vista, see the Microsoft article Change a user's account type.
    • To log on as an administrator in Windows 7, see the Microsoft article How do I log on as an administrator?.
    • The preceding links were correct as of May 24, 2010. If you find a link is broken, provide feedback and a VMware employee will update the link.

  3. Uninstall VMware Workstation.
  4. Reboot the host machine and log in as a local administrator (not as a domain administrator).
  5. Reinstall VMware Workstation.

Additional Information

For information on issues related to incorrect permissions, see Settings changes are not saved (1006213).

Tags

cannot-power-on  essential-system-service  management-service  permissions-to-power-on-vm  power-on-fails  power-on-vm

See Also

Update History

05/24/2010 - Added Notes explaining UAC and administrator rights; provided steps for adding administrator rights. 01/19/2010 - Added update about WMI service.

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